Privacy Policy1. IntroductionE-Fly Ltd ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our consulting services, concierge services, or access our paid community platform offering up-to-date legal information to help improve business operations and facilitate legalization in the European Union. By accessing and using our services, you consent to the collection and use of your information as described in this Privacy Policy.
2. Information We CollectWe collect the following types of personal information from our users:
- Personal Information: Name, email address, phone number, company details, billing information, and other details you provide to us when engaging in consultations, joining the community, or using our services.
- Transaction Data: Payment details, order history, subscription status, and other financial data associated with our services.
- Usage Data: Information about how you interact with our website, community platform, and services, such as IP addresses, device types, browser details, pages visited, and time spent on our website.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
3. How We Use Your InformationWe may use the information we collect for the following purposes:
- To provide, maintain, and improve our consulting, concierge, and community services.
- To process payments, manage subscriptions, and fulfill orders for services.
- To communicate with you about updates, promotions, legal insights, and relevant business news.
- To enhance the user experience and optimize our website and services.
- To comply with legal obligations, such as business and tax regulations in the European Union, and to ensure business operations meet all legal requirements.
4. Cookies Policy- What Are Cookies: Cookies are small text files stored on your device when you visit our website. These files help us analyze website usage patterns, improve functionality, and provide you with a personalized experience.
- Types of Cookies We Use:Essential Cookies: Necessary for the operation of our website and services (e.g., for user authentication).
- Performance Cookies: Used to analyze how visitors interact with the website and improve performance.
- Targeting Cookies: Used for personalized advertising and content based on your activity and preferences.
- Managing Cookies: You can adjust cookie settings through your browser. However, disabling cookies may affect the functionality of some website features.
5. Data Sharing and Security- Third-Party Service Providers: We may share your information with third-party service providers, such as payment processors and legal advisors, to deliver our services effectively. These third parties are bound by confidentiality obligations and only use your information to the extent necessary to perform their services.
- Security Measures: We implement industry-standard security protocols, such as encryption and secure servers, to protect your personal data from unauthorized access, alteration, or disclosure.
- International Data Transfers: Your data may be transferred to and processed in countries outside your country of residence, including countries with different data protection laws. We ensure that appropriate safeguards are in place for such transfers, including standard contractual clauses or other legally recognized mechanisms.
6. Your Data Protection RightsUnder applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data, subject to certain exceptions.
- Right to Restrict Processing: You may request to restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You can request your personal data in a machine-readable format for transfer to another service provider.
- Right to Object: You can object to the processing of your personal data, particularly in relation to direct marketing.
- Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that your data protection rights have been violated.
7. Data RetentionWe retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, regulatory, and contractual obligations. If you request deletion of your personal data, we will comply unless we are required to retain certain data for business or legal purposes.
8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal obligations. We will notify you of significant changes by posting the updated policy on our website, along with the date of the latest revision.
9. Contact UsIf you have any questions or concerns regarding your personal data or this Privacy Policy, please contact us at
EKFFBA@GMAIL.COM.
You can also contact us at our registered office:
Registered Office: St. Erazma Ciolki 13, 01-445 Warsaw, Poland
Registration Number: 123 143 2987
Website: www.ekffba.com/engRefund Policy1. General TermsRefunds will only be granted if services are not delivered as promised, or in cases where significant issues arise (e.g., erroneous legal advice, inability to access the paid community platform). Subscription fees for ongoing services are non-refundable once the service period has commenced, except where required by law.
2. Refund Eligibility- Refund requests must be submitted within 14 days from the date of purchase or subscription activation.
- Refunds are not available for services that have already been used or for consultations provided.
- For digital services (e.g., access to the community platform), refunds may not be applicable once access is granted.
3. How to Request a RefundIf you believe you are eligible for a refund, please send an email with your order details to
EKFFBA@GMAIL.COM. Refunds will be processed within 7-10 business days.
For inquiries, you can also contact us at our registered office:
Registered Office: St. Erazma Ciolki 13, 01-445 Warsaw, Poland
Registration Number: 123 143 2987
Website: www.ekffba.com/engTerms of Use1. Acceptance of TermsBy accessing and using our website, services, and community platform, you agree to comply with these Terms of Use and our Privacy Policy. If you do not agree with these terms, you should refrain from using our services.
2. Services ProvidedWe offer business consulting, concierge services, and a paid community platform providing up-to-date legal information to help improve business operations and facilitate legalization in the European Union. Our services are designed to help individuals and businesses navigate legal requirements and enhance their business practices.
3. User Responsibilities- Users must provide accurate and complete information when using our services.
- Misuse of our services, including submitting false information or engaging in illegal activities, is strictly prohibited.
- Users must comply with applicable laws, including those related to data protection, business operations, and legal compliance.
4. Termination of ServicesWe reserve the right to suspend or terminate your access to our services if you violate these Terms of Use or engage in illegal activities.
5. Limitation of LiabilityWe are not responsible for any third-party services or external factors that may affect the performance of our services. Additionally, we do not assume liability for any indirect, incidental, or consequential damages arising from the use of our services.
6. Contact InformationFor questions or concerns, please contact us at:
Email: EKFFBA@GMAIL.COMRegistered Office: St. Erazma Ciolki 13, 01-445 Warsaw, Poland
Registration Number: 123 143 2987
Website: www.ekffba.com/eng 